The data check takes up to a week, because it is a multi step check which follow data privacy. Thats why only some Turtle Entertainment employees sees your full data.
After you data are is checked, it can take up to 4 days until your cards get finished. You will receive an email about it as soon as this is done. After that, we will send out your card from Cologne (Germany) which can take two days or more within Germany or several days, up to two weeks within Europe. If you didn't got your card within a week, please contact the support.
Just create a support ticket and confirm that you like to delete your account. Deleted accounts will not be recovered, so deleting is a final decision. Please leave all leagues and teams if you want to be deleted.
You can see your trusted status on the Trusted Information page. Trusted is the way to show everybody that your account is verified. You will give us your address data and we verify those by sending you a letter.