Guides & Information

ESL Play guide / How to play a tournament!

Frequently Asked Questions

How do I create an account?
I can't login / I have lost my password!
How do I create a team?
How do I sign up for a ladder or cup?
I received a cool-down for leaving my team. What does this mean?
What is the check in? How does it work?
I am signed up to a ladder/cup, what now?
I have a problem in my match, what now?
How do I cancel my premium subscription?
How can I change my nickname?
I bought Premium but I can't see my account with Premium status. What happened?

Submit a support request!