Frequently Asked Questions

1. What is the CoD:AW (PS4) 4on4 RG PlayStation Plus Tournament Europe?
The Call of Duty: Advanced Warfare 4on4 RG PlayStation Plus Tournament is an official PlayStation Plus tournament by ESL and can be your start for a gaming career! Compete against teams from all over Europe, make new friends and enjoy a gaming experience you have never had before. Do you think you have what it takes to be the best in Europe? Then get your team together and prove it!


2. How can I participate in the CoD:AW (PS4) 4on4 RG PlayStation Plus Tournament Europe?
To be able to compete in this tournament you need a team of at least 4 players with all of them fulfilling these criteria:

  • PlayStation Plus account
  • ESL account
  • A legal copy of Call of Duty: Advanced Warfare
  • A player can only be part of one team in the same cup
  • A passport or residence in one of the following countries:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Russia
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
Ukraine


2.1 You don't have a team?
Please check the PlayStation Recruitment forum to find players to create a team.


3. How do I register a new account?
To register a new ESL account, go to the registration page and follow the steps mentioned. All you need is an email account, a password and a nickname. If you already have an ESL account but can't remember your login information, please contact the support.


4. How do I add my SEN ID to my ESL account?
The place to edit your player profile and everything regarding your teams is the "command center", which is accessible through the cog to the left of your nickname under the header.

  • Choose "Gameaccounts"
  • Type = PlayStation (SEN ID)
  • Value = Enter your SEN ID
  • Click send
If you can't find it, use the direct link.


5. How do I create a team?
There are two possible options to create a team easily.

a) By going through the sign-up steps on the top right of the cup page. It will ask for a "Team Account" as third step. Here you can choose between teams you are already in or creating new teams. Follow the steps to successfully create a new team.

b) The second option is through the command center mentioned under point 4. by clicking the cog to the left of your nickname. In the third column you will find "Register New Team". Follow the steps again.


6. How do I add players to my team?
The easiest way is the following:

  • Go to the command center (click the cog to the left of your nickname under the header)
  • Scroll down and click "My Teams"
  • Look for the correct team and click "Manage Team" to the right of the logo
  • Copy the "Invite Players To Your Team" link and send it to your team members
  • They need to be logged in to their ESL account to successfully join the team


7. How do I give other team members permissions to sign us up or enter results?
When you create a new team, only the team creator has permissions to sign up the team for a cup and to enter results for it. However, you can easily give other team members the permissions as well:

  • Go to the command center (click the cog to the left of your nickname under the header)
  • Scroll down and click "My Teams"
  • Look for the correct team and click "Manage Team" to the right of the logo
  • Choose "Team Permissions" in the third column
  • Here you can change the permissions for each member in the team (Match Orga and Co Leader can both sign up a team for a cup and enter results, so this is suggested)
  • Attention: If you set the position of a team member to "Honorary" or "Inactive", the player is not allowed to participate in the cup.


8. How do I sign up correctly?
The sign up is super easy and straight forward, if you have already checked the steps before. Even if not, it works pretty simple. Go to the cup page and simply follow the "Sign Up" steps on the top right hand side. It will guide you through everything you need to do.


9. Will there be a team limit for the Tournament?
The tournament size is limited to 256 teams. In case of more teams signing up a randomized draw will determine the final participants of the cup.


10. What are the correct match settings?
Please check the cup page quick rules for a first idea on the match progress and rules, and our full rules for detailed in-game settings, bans and more.


11. What proof do I need for a match result?
Both teams are responsible for making screenshots or video proofs of the results and for uploading them within 15 minutes after the match ended. The screenshots and/or videos are needed as evidence in case there is a conflict, which will be checked by a staff member. We can only take a good decision, if there is enough proof for it. A screenshot/video always needs to contain the in-game nicknames of the players and show the results/issues, so we can be sure the proof is of the according match.


12. How to take screenshots with a PS4 and share them on ESL?
Please check out the official PlayStation website to get the answers on how to take and share a screenshot. You need to upload those screenshots on your ESL match. If you are on the tournament page, you will see a "Upload screenshot/matchmedia" on the right side. There you need to click and select your screenshot and then you can upload it to your ESL match.


13. How does a match protest work?
If you have any issues during the match, you can open a protest by clicking the link "Open Protest" in the right side bar of the Tournament. If you don't find the link, you can also use the direct link to see all matches, where you can write a protest. There you can choose your match and open a protest, so a staff member can check your issue. However, keep in mind that a protest needs to be written within 10 minutes after the match is over, so we don't have any bigger delays in the cup.


14. Where can I find the latest tournament news?
Breaking news, tournament information and announcements about the CoD:AW (PS4) 4on4 RG PlayStation Plus Tournament Europe can be found on our Call of Duty PlayStation Edition, on the official ESL Call of Duty Facebook page and on the ESL Call of Duty Twitter account @ESLCoD. Important notifications for the remaining teams will also be sent through email, if necessary.


15. When do I have to play my matches?
The match dates for the tournaments are as follows:

  • Round 1: 19.04.15 20:00 CEST
  • Round 2: 22.04.15 20:00 CEST
  • Round 3: 26.04.15 20:00 CEST
  • Round 4: 29.04.15 20:00 CEST
  • Round 5: 03.05.15 20:00 CEST
  • Round 6: 06.05.15 20:00 CEST
  • Semi finals + grand final: 10.05.15 20:00 CEST


16. Any question left?
Feel free to contact our support.